Meet Dana La Fleur, Vice President of Product at Boundless Learning. Dana brings more than 20 years of leadership experience to her role, gained by empowering teams at organizations like Pearson, Bridgepoint Education, and Kaplan Professional Schools.

She leads our global product division, which spearheads exploration of new products and service models. Dana joined us to discuss her role, what excites her about the future of learning, emerging trends she’s keeping a close eye on, and more. Keep reading to get her perspective.

“As Vice President of Product and Service, my role involves overseeing the development and execution of our product strategy. I work closely with various teams across our organization to ensure that our products and services meet the needs of our learners and partners, aligning with our company's mission and goals.”

“My vision for our product roadmap is to focus on user-centric design and cutting-edge technology to elevate the learning experience. By continuously incorporating partner and learner feedback, we aim to deliver intuitive platforms and tools that solve real-world challenges."

The centerpiece of this vision is the migration of our Enterprise Digital Solution (EDS). By changing how we manage websites we’re responsible for, we can streamline operations and build scalable, adaptable systems capable of delivering high-quality educational content.

Every aspect of the roadmap, from scalability to entering new verticals such as associations and corporations, is closely aligned with helping partners stay ahead of industry challenges.”

"Research and innovation are the driving forces behind our ability to create impactful and forward-thinking solutions. By staying attuned to emerging trends, analyzing data-driven insights, and partnering with thought leaders, we ensure our offerings remain not just relevant but pioneering.

This relentless pursuit of progress empowers Boundless Learning to anticipate the evolving needs of our partners, delivering tools and content that inspire growth, foster adaptability, and establish enduring value in the ever-changing landscape of higher ed.”

What influence do you believe artificial intelligence will have on product development in online education?

“Artificial intelligence has the potential to revolutionize online education by providing personalized learning experiences, automating administrative tasks, and offering insights into learner behavior. We are leveraging AI in various aspects of our operations to better understand emerging trends and user needs, including deep research conducted by our Research & Insights Team.

AI has also been integrated into our Learning Design Services to create adaptive learning paths and enhance the experience for learners.”

“I am particularly excited about the integration of AI, machine learning, and the growing push for personalized learning within the online higher education landscape.

Boundless Learning is well-positioned to leverage these trends because we’re already incorporating advanced technologies into our products to meet the unique needs of learners. We collaborate with partners who are seeking innovative solutions to enhance their online learning and professional development programs and provided tailored solutions using a mix of the technology I mentioned.”

“One of the biggest challenges in developing and scaling our products is ensuring that they remain relevant and effective in a rapidly changing landscape. We navigate these obstacles by staying agile, continuously gathering feedback from users, and iterating on our products to meet their needs.”

“The Learning Experience System (LXS) is more than a platform. It’s a way to bring everything together in one place, seamlessly – courses, systems, and learners.

Learners often bounce between multiple websites and platforms while researching online learning options, which can lead to a frustrating experience. They’re missing a unified destination that brings everything together — a centralized hub. That’s exactly what the LXS is. It creates an experience where learners can easily discover, compare, and enroll in courses, including features like smart search, side-by-side comparison, and filters that help learners make the right decisions for them.

The LXS is system agnostic — meaning, it can wrap around an institution's existing platforms. It integrates with the tools already in use, like the LMS, CMS, payment gateways, student information systems, and others, so there’s no need for learners to change platforms.

With the learner as our number one priority, the LXS feels like a dashboard made specifically for each user. It has a clear dashboard, personalized learning pathways, built-in filters, and a recommendation engine that simplifies the continuous learning journey. Another feature of the LXS is Career Connect, which ties learning progress to real-life job opportunities.

The LXS is personalized to each institution and can be tailored to very specific goals, creating better outcomes for both the institution and the learner.”

“Our products and technology help partners stay ahead of the curve by offering innovative solutions that address current and future challenges in education. By continuously innovating and adapting to industry trends, our partners have the tools they need to succeed.

With our comprehensive suite of services, including learning design services, tutoring, strategy and advisory, short course portfolio, and many other academic services, partners have the support they need to enhance their educational offerings and stay competitive in the market.”

Learn more about the products and solutions Boundless Learning offers here.

About Dana La Fleur: Dana brings more than 20 years of leadership experience from institutions like Pearson, Bridgepoint Education, and Kaplan Professional Schools. She leads our global new product division and spearheads the exploration of new products and service models. Through her servant leadership style, she has empowered teams throughout the industry to deliver customer-centric products that adeptly cater to the evolving needs of learners everywhere.