Darlene’s career in higher education spans more than 15 years building and leading teams in student support and retention management. She understands the value of excellent guidance, employing a servant leadership style bolstered by her passion for leading by example. She strives to enhance the learner experience through individualized interactions that center the learner’s perspective. Darlene has a B.S. in Business Administration from the University of North Carolina at Asheville, where she was a scholarship athlete and played basketball.